Celigo Makes use of SAP Litmos Coaching to Build up Product Adoption and Boost up ROI

celigo lms salesforce integration

We’re all the time satisfied to advertise buyer successes right here at SAP Litmos and this newest tale is a robust one, particularly should you’re having a look to be told extra about integration with Salesforce and customized integration(s) by the use of an API.

However sooner than we cross additional, along with this weblog (which is a shortened model of the overall tale), you’ll be able to do any of the next for much more knowledge and insights:

Please meet Celigo, SAP Litmos buyer and SAP spouse

Celigo is the main enterprise-wide Integration Platform as a Carrier (iPaaS) supplier for the mid-market. Named a G2 Easiest Device for 2021, Celigo allows breakaway expansion, managed value control, and awesome buyer reports via making sure that each and every procedure – at any degree of the group – can also be automatic in essentially the most optimum manner. Celigo’s undertaking is to make automation so simple as conceivable via enabling any person within the venture to construct or deploy integrations.

Ahead of having an on-demand world finding out resolution, Celigo’s inner sources have been at capability seeking to meet the educational calls for in their world customers. Material professionals spent hours educating all customers the ins-and-outs in their product. Celigo noticed a chance to automate and scale operations with the assistance of an LMS like SAP Litmos Coaching.

As an integration corporate, Celigo was once excited to search out an LMS that had open APIs, in addition to same old and customizable fields for integration builds. This permits Celigo to make use of their very own integration platform to leverage information from SAP Litmos Coaching, mixture that information with intel from different answers, automate knowledge sharing, and push that information throughout more than one programs.

Integrating SAP Litmos and Salesforce

Leveraging the Salesforce package deal, Celigo was once ready to instantly get key analytics and information they had to get started sharing learner engagement around the other programs. Moreover, Celigo has been ready to complement the prebuilt, out-of-the-box resolution presented via SAP Litmos with 20+ customized integrations to automate key actions.

As an example, companions routinely obtain an electronic mail by the use of Salesforce with an immediate hyperlink to their distinctive certification and an attachment with a virtual badge after they go an examination. Additionally, as soon as a freelance receives ultimate approval, shoppers are routinely assigned their prerequisite and finding out lessons by the use of the combination. This has enhanced the buyer’s revel in via offering rapid and frictionless get entry to to their onboarding coaching lessons which lets them kickstart their implementation procedure. Since Celigo has a big suite of product choices, the combination between SAP Litmos Coaching and Salesforce eradicated any conceivable mistakes that can have been made because of the guide paintings that was once concerned with enrolling customers into lessons.

The ability of customized LMS integrations

Along with Salesforce, Celigo has been ready to leverage SAP Litmos’ open APIs to construct out customized integrations into their CRM instrument, which has stored 40+ hours of guide paintings a week. In addition they estimated a price financial savings of $1.8M within the first 18-months in keeping with what number of reside coaching sources weren’t wanted because of the on-demand coaching the College equipped to their world consumer base. Additionally, via creatively the usage of SAP Litmos information, they’ve helped floor leads for the gross sales staff and equipped their Buyer Luck staff with actionable insights right into a buyer’s onboarding and implementation growth.

Celigo famous that in addition they selected SAP Litmos Coaching as their resolution as a result of the reporting, analytics, and gamification (badging and certificate). Along with all the options they cherished, they expressed that a large issue was once how superb their SAP Litmos Account Government was once to paintings with!

Upper world resolution adoption and ROI

Intending to extend product adoption and boost up ROI via offering on-demand finding out content material to be had globally, Celigo makes their college to be had to all workers, potentialities, shoppers, and companions. With greater than 2,000  lively world per thirty days customers and 4 core directors, the staff at Celigo makes use of many of the SAP Litmos Coaching options to be had to them to lend a hand meet their objectives.

Celigo cited spectacular statistics of their first yr the usage of SAP Litmos Coaching, proving the worth of automating their finding out processes. The training staff introduced SAP Litmos Coaching in April 2020 and via finish of that yr, they noticed 13k+ lessons and 1300+ certifications accomplished. By way of the tip of Q1 2022, that they had already accomplished 63K+ lessons and 6500+ certifications. As of now, they  have 1600+ lively lessons and 115+ Studying Paths for intake.

Along with developing masses of their very own proprietary lessons and content material items, Celigo College additionally lets in all beginners to make use of the SAP Litmos Coaching Content material off-the-shelf lessons.

Please learn the overall good fortune tale right here or watch a snappy video evaluation. There’s additionally a downloadable PDF to be had so that you can see and/or proportion in a pleasant, formatted model.


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